Frequently Asked Questions
Up front answers about our services, turn around time, diagnostic fees, and more.
FAQs
Do you charge for diagnostics?
No, we provide free diagnostics. In cases that require deeper complicated work to determine feasibility of a repair, we will tell you up front before any paid work is completed.
Do you provide estimates?
Absolutely, we offer free estimates with no obligation.
What is your turn around time?
Our turn around time is typically 10 business days after receiving your system.
Do I need to include any accessories or cables with my system?
Unless we specifically request otherwise, we typically never require accessories or cables to be included with your device.
Can I decline service?
Yes, you can decline after receiving your free estimate.
What is your warranty?
We offer a one year warranty on most of our repair services. We will note exceptions up front.